As a member of the Arizona Multihousing Association, we agree to conduct business in accordance with the following Code of Conduct:

• We conduct all business transactions in a straightforward and honest manner.
• We conduct our business transactions with active knowledge of and affirmative compliance with federal, state and local laws and regulations.
• We comply with federal, state, and city fair housing laws. We do not discriminate against persons because of race, color, religion, national origin, sex, handicap or familial status.
• We utilize written rental agreements that comply with the Arizona Residential Landlord and Tenant Act. We will enforce the terms of each rental agreement consistently among residents. We will provide a copy of the written rental agreement to each resident.
• We respond promptly to resident complaints and address grievances in a fair, honest and timely fashion.
• We return all security deposits or provide proper accounting for any appropriate charges within the legal time limit.
• We treat our residents and business suppliers/vendors with respect and integrity.
• We encourage and provide training and education for our personnel.
• We encourage our personnel to be proactively involved in and otherwise supportive of association and community based programs and to conduct themselves appropriately at such functions.
• We encourage residents and business supplier/vendors to file written complaints regarding any violation of this Code of Conduct. We strive to resolve amicably any written complaints filed against us.
• The Arizona Multihousing Association reserves the right to deny, suspend or terminate membership in the association for any member who knowingly and repeatedly violates this Code of Conduct and fails to promptly and properly rectify any violations.

It is a requirement for Arizona Multihousing Association membership that you sign and date your acknowledgement that your company/property will comply with the AMA Regular Member Code of Conduct that goes into effect January 1, 2000.

Click here for a printer-friendly version of the Regular Member Code of Conduct.